About Our Work
Do you take commissions?
**We are not currently looking to take on new commissions or projects at this time.** We occasionally take commissions if it works with our schedule and sounds like a perfect match. We can't accommodate every request, but if you have an idea for a project you'd like us to work on with you, please fill out our Project Proposal Form as much detail as you can provide, and we'll use those details as a starting point to talk more about what you have in mind. The more details the better, and the better chance we'll have of working together or getting you a quick answer! :)
Please note we are busiest between Oct-February and will be unlikely to take on any projects during this period. You are still welcome to reach out for future scheduling with this in mind!
Can I license your existing artwork or use it in my project?
Possibly! Please fill out our Project Proposal Form in as much detail as you can provide, and indicate that you're interested in licensing existing artwork. We'll use your form submission information to create a quote for you, or reach out if we need more information or have questions.
Again- the more details you can provide, the the better, and the quicker we'll be able to get back to you.
Will you paint species native to other states?
I think local species of every environment should be celebrated, but I also believe they should be illustrated by those who know them best! My work is a result of growing up in the oak woodlands of the East Bay and living in California my entire life. I work from my own photographs or from life which means I am limited to the species around me.
What kind of camera and lenses do you use?
Most of the photos featured on our Instagram and website are taken with a Canon 5D Mark III or EOS R5 with a 100-400mm lens. My other favorite lenses are a 50mm and 100mm lens. Wildlife underwater photos are taken with an Olympus Tough TG-6.
Do you take suggestions?
We love to hear what people are interested in! If enough people have interest in a specific species or product type, it definitely gets added to our idea list for future paintings or projects. :)
Please know that I work from my own reference photos, so I am also limited as to which species I have observed, as well as the time to paint them. If I get enough suggestions for a species that I haven't observed in person, I do my best to go out and find and photograph the species for future painting reference, and hopefully they will appear in a future Coyote Brush Studios product!
Can I get a tattoo of your work?
Yes- but please note that I am not a tattoo artist and as such my work is not designed for skin. If you have a tattoo artist in mind who is ready to work from an image of my work, you can purchase a Tattoo Ticket here.
Can you donate artwork to my organization’s fundraiser or auction?
Maybe! We prioritize merchandise donations to organizations working with California native plants and animals, and as a very small business we have a set amount of in-kind donations we are able to make per quarter. We appreciate interest from all organizations, but cannot fulfill every request. Please send us an email at hello@coyotebrushstudios.com to discuss further. :)
I'm a biologist working with native California species. Can we get connected?
Yes, please!!! Much of our work only exists because of the generosity and enthusiasm of people working in the field that we have been lucky enough to get to know and work with. If a species you work with isn't represented here, it could be because we haven't had an opportunity to observe and photograph it- and if you could help with that we would be forever grateful! We would also love to hear from you about species suggestions, product ideas or anything else you'd like to chat about. :)
I'm a California teacher. Can I use your artwork in my lecture or get a discount for classroom use?
We offer a teacher/education discount for items being used in the classroom- please email us at hello[at]coyotebrushstudios.com and we can give you a discount code. :)
We can often but not always allow for educators to use our artwork in some forms for educational purposes (for example: lecture slideshows) with proper artist credit and a signed pro-bono use agreement. Please email us at hello[at]coyotebrushstudios.com in advance of the date you need to use the artwork by, with your intended artwork use and we can discuss further.
Orders, Shipping and Returns
When will my order ship?
We are a small team of three doing our best to get orders out as soon as possible. Most orders ship within 3-10 business days from the day they were placed. At checkout, you are shown an estimated arrival date- this date factors in our processing window of 3-10 days- that’s the time we spend making your items, packaging them up and getting them sent out to you. :)
As noted in our order confirmation email: if you’re hoping to receive your order by a specific date (like, for an event or birthday), please reply to your order email so that we can do our best to help ensure your items arrive in time. :)
Please note that due to high volumes of orders during the holiday season (November 10-December) our processing timeline can extend during that period to 3-21 days. Please plan accordingly.
When will my order arrive?
Orders shipping to locations in California:
- typically arrive within 2-5 business days from the day they are shipped.
- We are located in the Bay Area- generally, the closer you are to us, the sooner your order will arrive.
Orders shipping outside of California:
- typically arrive within 3-7 business days from the day they are shipped.
- The closer you are to California, the sooner your order will arrive.
Shipping delays outside of the above timelines may occur due to weather conditions, natural disasters, or mail congestion during busy periods of the year. We have no control over these and other delays once the package is in the hands of USPS.
Can I cancel or add items to my order?
If your order has not yet shipped, we can add items and send you an invoice for the difference, or cancel and refund it.
If your order has shipped we cannot cancel or make any changes to it. Please refer to our Returns and Exchanges policy after receiving your order if you wish to return the contents of your order for a refund.
I entered the wrong address for my order- can I change it?
Please reply to your order confirmation email as soon as possible if you need to correct your shipping address.
We cannot replace or refund orders delivered to an incorrect address entered by the customer at checkout if not corrected prior to the shipment of the order.
I live in the Lamorinda/East Bay area. Can I pick up locally?
Definitely! We can arrange to meet at the Lafayette or Moraga post office for local pick up, or deliver orders to Lafayette residents. Shipping will be refunded once the order is fulfilled. Please leave a message with your order or email us after placing an order to arrange for pick up.
My order’s tracking says it was delivered, but I don’t see it- what should I do?
Don’t panic! There are lots of things that could have happened, and many of them can be resolved quickly!
1.Check with others in your household- did someone pick up the mail and put it somewhere unusual today?
2.Check with neighbors- did your order get delivered to their door by mistake, or are they holding a package for you?
3.Wait 1-2 days- sometimes postal workers will scan things as Delivered towards the end of the day, but will actually drop them off the next day. (This can be frustrating and confusing, but remember they are humans working under intense and unreasonable workloads!)
4.Contact your local post office branch about the missing package- many times this results in faster resolution than us trying to contact a branch from far away.
5.Email us if none of the above steps result in finding your package- we’ll look into it as much as we can, and work together to file an insurance claim and get you a replacement or refund.
Can I return or exchange items from my order?
Most likely! We accept returns and exchanges within 30 days of your order's delivery date (the date it was delivered according to the order’s tracking.)
Items must be in original, unused condition with intact original packaging.
Return shipping is the responsibility of the customer, and original shipping cannot be refunded.
Please check our Returns and Exchanges policy for more information about the process.
Payments & Store Credit
How long will it take to see my refund on my credit card?
Money will appear back in your account within 48 business hours. You will receive separate emails from Shopify regarding the details of your refund as it processes.
Felt Flora
I missed the last batch! Can I be added to your waitlist?
If you would like to be notified in advance of the next release, please send an email to hello(at)coyotebrushstudios.com with the subject line Felt Flora Reminder and we’ll make sure to email you at least 24 hours before the next felt flora drop! Please note that this does not guarantee that you will get flowers, nor is this a preorder or reservation of any specific flowers.
Any tips for felt flower buying success?
Every batch of felt flowers has sold out within 3 minutes or less (sometimes as little as 30 seconds). We recommend being online with tabs open of the flowers you will want to buy at least a few minutes before the release time (set a timer!), and to start refreshing the pages once it is time. Have everything you will need to checkout ready to go, and any other items you want already added to your cart. Please note: Putting the flowers into your cart does not reserve them— the first payment/credit card that finishes processing will get the flowers, and in many cases we’ve seen people in the middle of checkout when the flowers sell out.
Many people place multiple orders with various flowers or have friends/family buy them at the same time. We can combine orders and refund shipping.
Can you make a custom bouquet?
With the high demand for flowers at this time, I can only currently consider custom bouquets for time sensitive projects (i.e. wedding bouquets with a specific date). This is dependent on scheduling, the number and type of flowers requested, and generally needs to be discussed at least a few months in advance. I cannot meet custom bouquet deadlines of 1 month or less. Please email with as many details as possible on which flowers and quantities you are looking for as well as your timeline.
Can I request a flower to be included in future batches?
We’d love to hear what suggestions of native California flowers you think we should make in future batches. Please keep in mind that there are limitations due to materials and process, so we may not be able to consider all suggestions. Send us at email at hello(at)coyotebrushstudios.com
Can I commission you to make a specific flower?
Depending on my schedule and the specific flower, possibly! Custom flowers are priced with the time it will take to learn how to make the specific flower in mind (generally ranges from $60-100 per fiber sculpture). I only work with species of the California Floristic Province.
Will you teach a class on making felt flowers?
I don’t have any plans to do a workshop or class at this time.
Snack Bags
How do I clean my reusable snack bag?
Our reusable snack bags easily turn inside out to hand wipe/wash clean. For a more thorough cleaning you can put them in the washing machine on cold/gentle and air dry.
Do you offer other closure types besides hook and loop?
We can make your snack and bag with a sewn fold over closure. Items in the bag are just as secure with this closure, but everyone has their own preference. Please leave a note at checkout if you would like a fold over style snack bag.
Hook and loop closure snack bags have a .5" in wider opening and are better suited for putting sandwiches in. Some folks have sensitivity to the sound of hook and loop fastener, or don’t want extra materials used, in which case our fold over closure is a great option. The hook and loop fastened bag is also very strong, so smaller hands or those with dexterity differences may prefer fold over bags.
Which kinds of foods work best in snack bags?
Everything from fresh cut veggies and fruit, to cheeses, to trail mix, sandwiches and more! Our bags are water resistant and breathable. Please note that while they are not intended for long-term storage of dry goods, they will definitely help keep them tidy for you on a day's adventure!
Our snack bags also are great for containing messier, non-food items such as tubes of sunscreens or lotions, or anything else that might leak out of its container.
What material is the lining made from?
Stickers
Do your stickers have a clear background or a solid white background?
Our stickers are printed on solid white vinyl and have a solid white background.
Can I put your stickers/magnets on my car or outside?
Our stickers and magnets are durable and waterproof, but not indestructible. While our loose stickers have a UV protection layer, we have found that stickers left in the sun for extended periods of time, still fade over time. As such, we do not recommend placing them on your car. Great indoor homes for your stickers include your water bottles, your cellphone, electronics, hard drives, computer, sewing machine, journals and more. Our sticker sheets are rated for 3 years of outdoor exposure.
How do I apply stickers?
Make sure the surface you're applying your sticker to is completely clean and dry before application. Any amount of dust or moisture, including dampness or condensation, won't allow for a good initial stick. Also avoid applying stickers over tight curves and bends on objects- the flatter the surface the better. Stickers should last through lots of rain/dishwashing with no problem! They are a huge hit on water bottles and continue to look bright and colorful over a year later. :)
Can I buy stickers individually?
Please email us if you are looking to get a single sticker. Single stickers range in price from $2-3 depending on the sticker design and quantity being purchased.
Can I get bulk seconds stickers to give away (events, party, classroom, etc)
Depending on our seconds sticker stock, we may be able to offer bulk amounts of unpackaged stickers (minimum quantity 75). Available stickers will vary, please email us with your needs to discuss further.
Posters and Prints
Where can I find frames for the prints?
Our favorite natural/reclaimed wood frames to use with my original paintings and prints are made by Alibi Interiors.
Our 8x10 and 5x7 prints should have options readily available. While our 13 x 19 posters are not the most common frame size, most frame stores carry several ready made 13 x 19 frame options. Other great options for displaying our posters including magnetic wooden frame hangers or clamp style hangers.
Can you make custom prints?
We can make custom prints at 5x7 or 8x10 of many, but not all, of our existing paintings that may appear in other products. Send us an email and if you would like to discuss further.
Glassware
Are the glasses dishwasher safe?
Our glasses are dishwasher safe. However, as with any printed drinkware, we personally recommend handwashing to prolong the life of the print.
What are your glass straws made of?
Our straws are handmade by another California maker!
These straws are dishwasher safe and hypoallergenic. While these straws are durable and made from borosilicate (the same material as pyrex), they are still made of glass and can break from strong impacts. Please inspect all straws carefully upon arrival, after any drops, and before each use and immediately discard your straw if there are any cracks, lines or breaks in the glass.
If your straw arrives with any cracks, breakage or damage, please contact us within 2 weeks of receiving your order for a replacement.
What is the capacity of the glass?
Our can glasses hold 16oz of liquid. For reference, a typical can of soda is 12oz, so there is plenty of room to mix a mocktail or another drink additions, ice, etc., after pouring in your base.
Wall Decals
Are the wall decals renter-friendly?
Yes! Our wall decals are made from a removable wall paper material that is perfectly safe to use and remove from walls. They will not leave residue or damage walls, and can be re-positioned multiple times. If moving to a different house or apartment, we recommend sticking the decal onto a smooth flat clean surface for transport and storage before putting it onto its new wall. (Glass frames work well for this!)
Can I move my wall decal?
Yes! You can move your wall decal to another location, even years later. If you need to transport the decal to a farther away location or store for a longer time,n place the wall decal on a smooth, clean flat surface such as the glass from a frame.
Socks
What size socks should I purchase?
Our socks come in two sizes:
SM/MD - Women's 5.5-9, Men's 4-7.5
LG - Women's 9.5+, Men's 8+
If you are between sizes, or on the edge and prefer a looser fit, we recommend sizing up.
Greeting Cards
What size are your cards? Can they be mailed?
Our greeting cards are 3.5x5”- a bit smaller than your standard greeting card, and are 100% mailable using a standard stamp!